Grow your team’s competence and confidence in 2020 - Column #194
Capability and self-confidence expands, remains static or contracts depending on whether or not individuals receive the stimulation they need to grow and develop. The phrase “I’m in a rut” is born of an individual’s languishing potential. Businesses, owners and team members get in ruts, too. This must be overcome to expand potential and achieve success.
The way out of a stagnant state such as this is through ongoing learning opportunities designed to expand the skills and mindset of the team as well as professional development that challenges and expands the capabilities of team members over time.
To illustrate this point, consider any successful sports team. Coaching and training are the norm, not the exception. Teams that achieve the greatest success have the best coaches and trainers, and the work they do is consistent, ongoing and high quality. In their pursuit of excellence, everything is designed and executed with the sole intention of bringing out the very best in each player and the team as a whole. The ultimate success of any team depends on this highly effective approach of training, coaching and targeted professional development.
Research the greatest companies, and you’ll find a solid business model that includes consistent, ongoing and effective training as a key component of their exceptional successes.
Consistent trainings are a vital component in providing opportunities for team members to learn, grow and develop their abilities. For any training program to be effective, it must be conducted regularly and delivered by a competent professional who’s engaging. In addition, participants must be willing to learn, and the training must be applicable and reinforced consistently in day-to-day operations.
People come alive with clarity, direction, excitement and motivation when working with a dynamic trainer or coach who connects with them. Those who desire to learn and grow stand out: They listen intently, ask questions and reach for even more with open eyes and receptive minds. Most people want to learn. Given the opportunity and when learning is supported in an ongoing and consistent way, they become more competent and self-confident.
Trainings also help identify team members who lack motivation, don’t want to learn and grow and constitute obstacles to the success the rest of the team works to achieve. Once these people are identified, further work can be done with them on a one-on-one basis to help them become an asset. If it’s determined this isn’t going to happen, letting these individuals go positions your company to hire up and bring on potential top performers.
While providing trainings that solely enhance the technical skills of your team are better than nothing, it’s the trainings that teach your people how to manage their minds that are far more effective and long-lived. If you truly desire to grow the capabilities of yourself and your team, trainings must be engaging, challenging and empowering to the very thought processes of those in attendance.
One of the best ways to assist yourself and your team members is through targeted trainings to overcome gaps in behaviors, business acumen, emotional intelligence, motivation and skills. The use of unbiased and statistically accurate assessments is effective in identifying specific gaps in individuals and teams. With this vital information, a professional development expert can target areas that hinder top performance.
Targeted, effective trainings infuse your company with energy, fresh perspectives, new information, strategies and tools. When talented and motivated individuals are stimulated through trainings and their growth and development are supported along the way through coaching and professional development initiatives, they rise to new heights in their capabilities and performance. When this is coupled with a sustained internal effort, the return on investment is significant.
Competent, motivated and talented people are at the very core of successful companies. It is their skills combined with the strength of their mindset that enables them to operate at their highest levels on a consistent basis.
If you make the wise choice to expand the capabilities and confidence of your team members in 2020, ensure a greater return on investment by making high-quality coaching, professional development and trainings a consistent and ongoing part of your business culture. The payoff will be more effective team members, improved customer satisfaction, growth, reduced turnover and increased revenue.