More often than not, people who start a business do so based on what they know — what they’re comfortable and good at doing — not necessarily what they’re passionate about doing. How about you?
Try this simple experiment to determine if you’re doing what you love. How often are you so excited about your business you can’t wait to start the day? How often is the opposite true? Do you dread even the thought of working on or in your business? Are you inspired and energized by your business or does it feel more like a burden or drudgery? Be honest here.
The No. 2 regret people lament at the end of their life? I wish I hadn’t worked so hard.
Given all the things people could possibly regret when looking back at the lives they lived, this is an extraordinarily powerful and telling statement. And for those who have a lot of life still to live, this potential reality from the end of life points toward the wisdom in taking a different and more mindful approach to work and business.
Change is a reality in business, whether we want it or not. Business environments change. Economies change. Team dynamics change. Technology changes rapidly. Life in general is about change. If we habitually resist change, we limit the potential of all that is available to us professionally and personally.
A primary reason many people avoid change is because they must change themselves. People also focus too much on how hard the change will be, the possible problems and fear of the unknown. People tend to become comfortable with the status quo even if it’s not working to create happiness and success. By one estimate, 40 percent of people — more than 3 billion worldwide — resist change.
Capability and self-confidence expands, remains static or contracts depending on whether or not individuals receive the stimulation they need to grow and develop. The phrase “I’m in a rut” is born of an individual’s languishing potential. Businesses, owners and team members get in ruts, too. This must be overcome to expand potential and achieve success.
The way out of a stagnant state such as this is through ongoing learning opportunities designed to expand the skills and mindset of the team as well as professional development that challenges and expands the capabilities of team members over time.
There’s a commonly held belief in business that success is the result of selling as many products or services as possible to as many consumers as possible at the highest prices possible while paying the lowest possible wages to make as much money as possible. This is a limited perspective of success, though, that when followed leaves everyone involved feeling taken advantage of; vastly undervalued; used; and, most importantly, unhappy.
Truly successful businesses have a more comprehensive and inclusive perspective. Their approach is one that benefits the many and not merely the few and strives to create as much happiness and success as possible for customers, owners, team members and the community while also generating a profit. This balanced approach to success takes all the players into account and spreads the fruits of labor far and wide for the betterment of the whole.
Are you looking for a way to hire correctly the first time, reduce turnover and increase retention? Do you want to improve the engagement and productivity of your team? Would discovering the specific areas for training and professional development that would deliver the greatest return on your investment appeal to you? Do you wish you had access to clear-cut information that would enable you to place your team members in positions where they would be the most effective and happiest?
If you answered yes to any of those questions, then accurate, non-biased, comprehensive and federally compliant assessments could be just what you need.
Consumers have a variety of businesses from which to choose when they’re in the market for a certain product or service. Moreover, they’re increasingly discerning with their hard-earned money when looking to satisfy their wants and needs. That makes it more important than ever for businesses to consistently deliver high-quality products and services.
Exceptional companies stand out in a good way in the hearts and minds of their customers by consistently providing high-quality customer service experiences.
As the leader of your company, team member trust and loyalty begin with you.
If you’ve owned a business for any length of time, it’s likely you have some understanding of the detrimental effects a lack of trust and loyalty can have on your culture, the success of your operation and overall happiness. You might also possess some insight into the tremendous benefits trusting and loyal team members bring to your business and customers.
A tremendous amount of attention, effort, energy and time goes into running a business. With everything there is to do, it’s easy for those who own a company to sacrifice many aspects — if not the entirety — of their personal lives in the pursuit of success and happiness.
There’s no real benefit to working yourself into the ground, however. When you become worn down, your business suffers because you don’t possess the composure, energy and mental clarity necessary to be the caliber of leader required to create the level of success you desire. Moreover, you’re not happy.
In my previous column, I enumerated the problems associated with bringing personal baggage to work. I described how even top performers can stumble and fall when they’re unable to effectively manage their personal issues in the workplace. I also elaborated on the domino effect these uncontrolled issues can have on workplace culture, fellow team members, customers and the business.
In this column, let’s consider the other side of the coin. When people bring their professional baggage home, their personal lives are affected in very real ways. This situation can damage and even destroy marriages; alienate children; and cause others to avoid these unhappy, negative and often angry people. Perhaps you know a spouse, child or the friend of someone who’s unable — or simply lacks the tools — to effectively manage their professional life.
Each of us travels between two worlds — personal and professional. When there’s purpose, balance and happiness outside of business, people enter the workplace very differently than when this isn’t their reality.
Some believe a barrier keeps personal and professional lives separate. But if you step back and take an honest look at your experiences and those of others with whom you’ve worked, you know that’s not the case. If anything, it’s more common for people to carry their personal baggage through the front door at work and unpack.