Article date: Nov 4 2015
If you’ve been a business owner for any length of time, you probably understand the harm a lack of trust and loyalty can have on the success of your operation and overall happiness. Conversely, you no doubt recognize the tremendous benefits trusting and loyal team members bring to you and your customers.
Trust and loyalty go hand in hand. Anytime trust between you and a team member is broken, any loyalty that existed is damaged. Once damaged, it can be a lengthy process to rebuild it, if not impossible. As the leader of your company, team member trust and loyalty begins with you. The wisest choice is to build trust and loyalty from the outset and continually work to strengthen that over time.
Article date: Oct 20 2015
If you want your experience as a business owner to be more enjoyable and rewarding — and your company to be increasingly successful — it’s imperative you consistently work toward building and maintaining a dynamic and powerful team.
Do you want to derive more joy from owning and running your business? Are you interested in greater efficiency and productivity? Would you like your business to operate with fewer errors and less interruptions to the flow of operations? Do you want your business to be more successful overall?
Article date: Oct 6 2015
You’re leading at home, at work and in the community. You lead by example through the way you live your life. Your team members are watching. Your spouse, children, extended family, friends and people you don’t even know are watching you for guidance on how to navigate successfully through work and life.
Article date: Sep 22 2015
The primary aim of any sound business should be to create raving fans out of its customers. If your customers like or, better yet, love your business, they’re going to give you their patronage and also happily share their glowing recommendations with others. But how does one go about creating raving fans out of their customers?