If you’ve been a business owner for any length of time, you probably understand the harm a lack of trust and loyalty can have on the success of your operation and overall happiness. Conversely, you no doubt recognize the tremendous benefits trusting and loyal team members bring to you and your customers.
Trust and loyalty go hand in hand. Anytime trust between you and a team member is broken, any loyalty that existed is damaged. Once damaged, it can be a lengthy process to rebuild it, if not impossible. As the leader of your company, team member trust and loyalty begins with you. The wisest choice is to build trust and loyalty from the outset and continually work to strengthen that over time.